Policies
Privacy Policy
Superfile is a file management and sharing service that allows users to upload, store, and access their content. By using Superfile, you agree to use the service responsibly, comply with applicable laws, and respect the rights of others. Users retain ownership of their content while granting Superfile permission to host and process it in order to provide the service. Superfile is provided as-is and may change or be discontinued at any time.
Effective Date: 11/11/2024
Last Updated: 11/11/2024
beta.supers.com, supers.com, docs.supers.com, superfile.com
Supers.com (referred to as "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, services, and products. By accessing or using Supers.com, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
Account Information: Name, email address, phone number, and other contact details when you register an account.
Payment Information: Credit card details or other payment information are processed securely by third-party payment providers.
File Data: Any files or documents you upload, share, or store on Supers.com. These files are encrypted and accessible only to authorized users.
b. Information We Collect Automatically
Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed.
Device Data: Device type, operating system, and unique device identifiers.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience and collect analytics.
c. Third-Party Information
We may collect information about you from third-party services, such as login credentials from social or professional platforms (e.g., Google or LinkedIn) if you use them to log into Supers.com.
2. How We Use Your Information
We use your information for the following purposes:
To provide, operate, and maintain our services.
To improve and personalize your experience on Supers.com.
To ensure security, monitor compliance, and detect fraud or abuse.
To send notifications, updates, and other communications.
To process payments and manage subscriptions.
To comply with legal obligations and enforce our terms and conditions.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following situations:
With Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, hosting providers).
For Legal Obligations: When required by law, court orders, or government regulations.
For Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
With Your Consent: When you explicitly authorize us to share your information.
4. Data Security
We implement robust security measures, including end-to-end encryption and multi-factor authentication, to protect your data. However, no method of transmission or storage is completely secure. We encourage users to maintain their own security practices, such as strong passwords.
5. Your Rights and Choices
Depending on your location, you may have the following rights under applicable data protection laws:
Access and Rectification: Request access to or correction of your personal data.
Data Portability: Obtain a copy of your data in a portable format.
Deletion: Request the deletion of your personal information.
Opt-Out: Withdraw consent for specific data processing activities.
To exercise your rights, please contact us at privacy@superfile.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance functionality and user experience.
Collect analytics to improve our services.
Provide targeted advertisements based on your preferences.
You can manage cookie preferences through your browser settings. Disabling cookies may limit some functionality of Supers.com.
7. Retention of Data
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Uploaded files are stored based on your account settings and can be deleted at your discretion.
8. International Data Transfers
Supers.com operates globally. By using our services, you consent to the transfer of your information to countries where data protection laws may differ from those in your location. We ensure appropriate safeguards are in place for such transfers.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for updates. Continued use of Supers.com constitutes acceptance of any changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@supers.com
Address: 9663 Santa Monica Blvd unit 121, Beverly Hills, CA 90210
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